Returns & Exchanges

At Sunster Official Shop, we want you to be completely satisfied with your fashion purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery.

1

Initiate Your Request

Log into your Sunster account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization Number.

2

Prepare the Package

Securely pack the items in their original packaging with all tags attached and include the printed return form inside the parcel.

3

Ship the Items

Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location or schedule a home pickup.

4

Receive Your Refund

Once our quality control team inspects the returned garments, your refund or exchange will be processed within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing